Managed services let you offload specific IT operations to a service provider, known in tech parlance as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.Managed services offered by Dmatics are such as alerts, security, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks and applications. Offloading routine infrastructure management to an experienced managed services professional lets you concentrate on running your business, with fewer interruptions due to IT issues.
Basic services often start with a monitoring service, which notifies you of problems, which you resolve on your own. At the upper end of the spectrum, we offer fully managed services that cover everything from alerts through problem resolution. We typically perform an initial assessment of your current IT environment and management requirements to help you decide what services and service levels you need.